Hotel
Our standard check-in time is 3:00 PM, and check-out time is 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability. Additional charges may apply.
Yes, we provide complimentary high-speed Wi-Fi throughout the hotel, including guest rooms and public areas.
Yes, we offer on-site parking for our guests. Parking fees may vary depending on the type of parking (self-parking or valet). Please contact the front desk for specific rates and availability.
Yes, we are a pet-friendly hotel! A small fee applies for guests traveling with pets. Please notify us in advance so we can prepare for your furry friend. Service animals are welcome at no extra charge.
Yes, we offer airport shuttle services to and from the hotel for an additional fee. Please contact our front desk to arrange transportation and confirm the schedule.
Booking
You can make a booking directly through our website, via our mobile app, or by contacting our reservation desk. We are available 24/7 to assist you with your booking needs.
Cancellations are allowed up to 24 hours before your scheduled arrival time without incurring any fees. Cancellations made within 24 hours of arrival may incur charges. Please refer to your booking confirmation for specific details.
Yes, bookings can be modified subject to availability and applicable charges. Please contact our reservation desk for assistance with changing your booking details.
A valid credit card is typically required to secure your booking. Depending on the booking type, full or partial payment may be required in advance. Please review the payment terms during the booking process.
Yes, we offer group booking options with special rates and packages. Please contact our reservations team for assistance and to discuss your group’s specific needs.
Payment
We accept all major credit cards, including Visa, MasterCard, and American Express, as well as online payment options like PayPal. Cash payments are also accepted at the hotel.
For most bookings, we require a valid credit card to secure the reservation. Some bookings may require a deposit, which will be clearly stated during the booking process.
Yes, you can choose to pay at the hotel upon check-in. However, a credit card is required to hold your reservation during the booking process.
Yes, the final price may include additional fees or taxes, depending on local regulations. These charges will be clearly listed during the booking process and on your confirmation email.
Yes, we use industry-standard encryption and secure payment gateways to protect your personal and financial information during transactions.
Terms & Conditions
Cancellations made at least 24 hours prior to check-in are eligible for a full refund. Late cancellations or no-shows may result in a penalty fee equivalent to one night’s stay. Please refer to your booking terms for specific details.
Yes, bookings can be transferred to another individual, provided we are notified in advance. Please contact us with the new guest’s information at least 24 hours before check-in.
Yes, rooms are for registered guests only. Parties, unauthorized gatherings, and any illegal activities are strictly prohibited. Guests violating these terms may be asked to leave without a refund.
Guests are responsible for any damage to hotel property caused during their stay. Repair or replacement costs will be charged to the credit card on file.
Guests under the age of 18 must be accompanied by a parent or legal guardian. Exceptions may apply for group bookings or school trips with proper authorization.